Every step, the first thought is that the consumer's consumption concept has changed after the enterprise changes from the seller's market to the buyer's market. In the face of many goods (or services), consumers are more willing to accept good quality goods (or services).
Commodity satisfaction: refers to the satisfaction of customers with the quality of commodities. Service satisfaction: refers to the positive attitude of customers towards the pre-sale, in sale and after-sale service of the purchased goods.
5S "refers to the acronym of" smile, speed, honesty, smart and study ". "5S" concept is a representative service culture innovation, which not only has the characteristics of human nature, but also has considerable operability.
Tangshan Hefeng company, founded in September 1998, is a professional manufacturer of precision aluminum, magnesium and zinc alloy die castings. Located in xiaochahe Industrial Park, Fengnan District, Tangshan City, the company covers an area of 10000 square meters, with more than 1500 square meters of standar…